Frequently Asked Questions
Everything you need to know about our sustainable period underwear.
How do I choose the right size for my period underwear?
We recommend following our detailed size guide located on each product page. Our underwear is designed to fit snugly to prevent leaks, so if you are between sizes, we suggest sizing up for maximum comfort.
How do I wash and care for my products?
To ensure longevity, rinse your underwear in cold water immediately after use until the water runs clear. Machine wash on a cold, gentle cycle without fabric softener or bleach, and always hang to dry.
Can I return or exchange my order?
Due to the intimate nature of our products, we typically do not accept returns on opened packages. However, we offer a 60-day 'First Pair Guarantee' where you can try one pair and, if it doesn't work for you, we will provide a full refund or exchange.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What materials are used in your underwear?
We prioritize safety and sustainability. Our products are made from organic cotton and high-performance technical fabrics that are OEKO-TEX certified and free from harmful PFAS or silver treatments.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.